NHTSA Complaint #11699143 — 2019 TOYOTA AVALON

The contact owns a 2019 Toyota Avalon. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the engine seized. The contact stated that a good Samaritan attempted to start the vehicle, but the vehicle failed to restart. The contact waited for thirty minutes and stated that while attempting to start the vehicle, the vehicle restarted. The vehicle was taken directly to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the vehicle had previously experienced several failures since July 2025. The contact stated that the vehicle was taken to the dealer several times, and the oxygen sensor, the oil light sensor, the ignition coils, and the fuel pump extension were replaced. The contact stated that the vehicle had caused the contact anxiety, and the contact was fearful of driving the vehicle. In addition, the contact stated was fearful for her and her grandchildren's safety while in the vehicle. The manufacturer was made aware of the failure, and a case was filed. The contact stated that several cases were filed, and all were denied. The failure mileage was approximately 46,000.