NHTSA Complaint #11615381 — 2019 TOYOTA AVALON
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11615381 |
| Vehicle | 2019 TOYOTA AVALON |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NE |
Consumer Description
After troubleshooting, the issue with my car cannot communicate with my mobile app through Toyota remote connect, cannot update vehicle software, and after a $130 diagnostic fee, the dealer states the DCM module is bad and needs replacing. My question is this is a safety issue, correct?
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