NHTSA Complaint #11699039 — 2024 JEEP WRANGLER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11699039
Vehicle 2024 JEEP WRANGLER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

While driving my vehicle on October the day after the over the air software update was pushed out I got in my vehicle and started to drive and about a half mile from my house the vehicle shut off and said to put in park. I did that and then restarted the vehicle. immediately after I did that and started to drive the check engine light came on. I had noticed earlier that people were discussing this on a Facebook group so I looked again and saw several people were having the same issue. Some said to try and soft reset the Uconnect device by have the vehicle in ACC mode and holding the power and tune button down until it resets. I did this and and after it reset i was able to drive the vehicle but the check engine light stayed on. I continued driving to the store and when I was almost home it shut off again. I then did the reset and made it back home. Once i got home I disconnected the battery and let it set for about an hour unplugged. When I plugged it back in I did another reset. The check engine light was off due to disconnecting the battery and I did not have any more issues with this.

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