NHTSA Complaint #11698966 — 2025 GMC YUKON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11698966
Vehicle 2025 GMC YUKON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

On October 21, 2025, with only 4,197 miles on my Yukon, the vehicle suddenly died while in drive in a parking lot. The vehicle would not restart or shift into neutral. I contacted OnStar, who arranged for the vehicle to be towed to the nearest GMC dealership. Since that date, the vehicle has remained at the dealership and has been diagnosed as needing a complete engine replacement due to metal shavings found in the engine. There were no warning lights, messages, or performance issues prior to the failure. This incident was both unsafe and alarming, as the vehicle shut down unexpectedly without any warning while I was driving. I would like to understand how such a major failure could occur on a brand-new vehicle with so few miles.

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