NHTSA Complaint #11698945 — 2019 FORD FIESTA

The contact owns a 2019 Ford Fiesta. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview image appeared upside down. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The vehicle was taken to the dealer, where it was diagnosed, and determined that the rearview camera module had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 13,266.