NHTSA Complaint #11698374 — 2022 GMC SIERRA 1500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11698374
Vehicle	2022 GMC SIERRA 1500
Component	ELECTRICAL SYSTEM
Date of Incident	November 3, 2025
Date Filed	November 8, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

Telematics module failed directly after update, vehicle is outside of warranty (by mileage) but only 3 years old. no GPS, Onstar, and several other features that rely on this system to operate. several dealers would not even look at it when calling for appointment, one dealer stated that the part was on back order for up to 2 years and did not want to waste the time to look at it. Upon research, this appears to be a very common problem on all GM models with similar outcome

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