NHTSA Complaint #11698294 — 2019 HONDA ODYSSEY

Traveling from appointment to home, vehicle started to rattle from engine, could not accelerate and shut off in the middle of the roadway. We couldn’t start the engine and “emission system failure “ message appeared for the first time. Prior to the event, we did not have any issues with starting, operating the vehicle and no warning lights on the dash. Police arrived to block traffic and ordered the tow to the dealership. Honda did a diagnostic for 240.00. Results were they found metal shavings in the oil and the engine needed to be replaced. We were surprised due to the fact that we just had a full synthetic oil change within the past month and no reports of metal in the oil were reported. Honda stated that recall 23V-751 addressed this issue but our VIN was not listed for coverage. Only choice is to replace the engine assembly, quoted $9,000.00. We are just thankful this issue didn’t result in any accidents or injuries when it reduced power and unexpectedly stalled on a city road. We are 1st owners and have had all services done professionally, per the maintenance schedule. It’s a 2019 Honda Odyssey Touring with 70000 miles. No prior notice or poor performance. Honda confirmed it was an internal bearing failure. Vehicle is available for inspection, currently waiting on engine replacement to arrive. Honda did complete the recall for fuel pump replacement that was needed.