NHTSA Complaint #11698214 — 2025 KIA SORENTO

Safety Concern – 2025 Kia Sorento Prestige Hybrid (VIN [XXX] ) Around October 13, 2025, my leased 2025 Kia Sorento Prestige Hybrid experienced a sudden and severe loss of power while I was driving on the highway. The vehicle was towed to the dealership, where the High Power Control Unit (HPCU), part number 36601-3DPG3, was replaced. No clear explanation of the root cause was provided. Less than a month later, on November 6, the same failure occurred again—this time in heavy highway traffic—creating a serious safety risk and increasing the chance of a collision. The vehicle is primarily driven by my wife, who regularly uses highways to transport our son. The recurring and unpredictable nature of this issue has made us feel unsafe and anxious. We are deeply concerned that another failure could lead to a serious accident or fatality. We respectfully request that the National Highway Traffic Safety Administration (NHTSA) investigate this matter as a potential safety defect. Without a clear understanding of the cause, we are documenting these incidents to encourage action. It is critical that Kia resolves this issue to protect families and maintain trust in its brand. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)