NHTSA Complaint #11715949 — 2025 KIA SORENTO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11715949
Vehicle	2025 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	February 5, 2026
Date Filed	February 5, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Vehicle only has 5839 miles and this is the 2nd time the battery has been dead. First time was Dec 18th 2025. Vehicle purchased 7/5/25. 2nd time 2/5/26. First time the outside lights flickered for a long time before finally going off. 2nd time the outside lights didnt flicker and key fob wont even lock the car. We took the vehicle in for service after 1st dead battery instance and they told us we must've not closed a door or left a light on which drained the battery. Will be scheduling another service so they can fix the issue. There were no messages or symptoms of the problem prior to the failures. I am requesting that NHTSA document this as a potential electrical system safety defect.

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