NHTSA Complaint #11698042 — 2023 JEEP WRANGLER

The vehicle is affected by a high-voltage battery defect related to thermal runaway and fire risk. The manufacturer has instructed owners to avoid charging the battery, avoid using the hybrid system normally, and to park the vehicle away from structures. I do not have alternate parking and the vehicle must be stored next to my home, creating a safety concern. This is the third time the same safety issue has affected the vehicle. The hybrid-electric drive system has been unusable for long periods of time, resulting in the vehicle being unavailable or not able to be used as intended for more than half of the time I have owned it. Multiple authorized dealers have confirmed that there is currently no remedy or repair available and that they cannot schedule a repair because the necessary components are not available. The manufacturer also has no estimated timeframe for when a remedy will be provided. The safety risk is ongoing, and the vehicle cannot be used as designed or safely stored.