NHTSA Complaint #11698001 — 2019 HONDA ODYSSEY

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11698001
Vehicle 2019 HONDA ODYSSEY
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The rear power liftgate on our 2019 Honda Odyssey has repeatedly closed automatically while the vehicle is parked on a slope, including our driveway. This has occurred multiple times, and in one instance, the door struck me on the head. The issue seems to be gravity-related and may involve a malfunction in the tailgate spring or motor system. I reported this to the dealership, and they were unable to replicate the issue. However, I have video evidence and found that Honda issued Service Bulletin 22-018, which may be related. The dealership has not confirmed whether this bulletin applies to our vehicle. This is a serious safety concern, especially for families with children or elderly passengers. I am requesting that NHTSA investigate whether this issue is widespread and whether a recall or further guidance is warranted.

Related Complaints for the 2019 HONDA ODYSSEY

Other STRUCTURE:BODY Complaints

#11716832 My driver sliding door will not open or close manually or automatically. This is concerning because if I was to ever...
#11711909 Improper seal on the seam (?) above let water leak into my power tailgate control module. It caused all the dash li...
#11699784 The power sliding door on the driver’s side failed and will not open, even manually. The mechanism engages and stops ...
#11698996 Power Tailgate Problem is going off repeatedly while car is on. Power tailgate does not open with remote or button in...
#11690007 Read Driver side power sliding door, got stuck halfway open. I've had this happen on the passenger side as well, but ...

Recent Complaints for the 2019 HONDA ODYSSEY

#11719610 ELECTRICAL SYSTEM The driver-side power sliding door latch, motor and cable system on my 2019 Honda Odyssey Elite failed. Honda perform...
#11719610 UNKNOWN OR OTHER The driver-side power sliding door latch, motor and cable system on my 2019 Honda Odyssey Elite failed. Honda perform...
#11719411 ELECTRICAL SYSTEM Reporting a failure of Safety Recall 23-046 / NHTSA Campaign 23V431000 on US vehicle. Post-recall 'remedy,' the vehic...
#11719503 FUEL/PROPULSION SYSTEM The fuel injectors emaeem to be malfunctioning and the OBD for emissions is lighting up. It has been inspected by th...
#11719411 UNKNOWN OR OTHER Reporting a failure of Safety Recall 23-046 / NHTSA Campaign 23V431000 on US vehicle. Post-recall 'remedy,' the vehic...
Check any vehicle history by VIN - Free vehicle history report