NHTSA Complaint #11698001 — 2019 HONDA ODYSSEY
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11698001 |
| Vehicle | 2019 HONDA ODYSSEY |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The rear power liftgate on our 2019 Honda Odyssey has repeatedly closed automatically while the vehicle is parked on a slope, including our driveway. This has occurred multiple times, and in one instance, the door struck me on the head. The issue seems to be gravity-related and may involve a malfunction in the tailgate spring or motor system. I reported this to the dealership, and they were unable to replicate the issue. However, I have video evidence and found that Honda issued Service Bulletin 22-018, which may be related. The dealership has not confirmed whether this bulletin applies to our vehicle. This is a serious safety concern, especially for families with children or elderly passengers. I am requesting that NHTSA investigate whether this issue is widespread and whether a recall or further guidance is warranted.
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