NHTSA Complaint #11697719 — 2020 KIA SOUL ENGINE

Complaint Details

ODI Number	11697719
Vehicle	2020 KIA SOUL
Component	ENGINE
Date of Incident	November 5, 2025
Date Filed	November 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

While I was parked, I got into the vehicle inserted the key and turned the vehicle on as it was started five seconds later the vehicle shut off instantly and the check engine light came on. I tried to keep starting the vehicle a couple of times. When it finally started, I had no warning lights on the dashboard so I took it a parts store who checked it out with a handheld diagnostic machine. The results were nothing was showing wrong. Everything was okay. They said it could be a glitch in the computer system and to follow up with dealership if problem persist

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