NHTSA Complaint #11697585 — 2018 TOYOTA C-HR

At just under 83,000 miles my transmission began to make a whining sound which increased upon acceleration. I immediately had mechanic check it, then took it to my dealership where they diagnosed the problem as defective ball bearings within the transmission. I have contacted Toyota Corporate office and reported the problem with a request for no charge replacement. It's been crickets for 2 weeks. I did find that this is not just my vehicle as Toyota Canada did a recall on this and extended the warranty to 10 years/100,000 miles. There are many others in U.S. reporting same problem; and many YouTube videos documenting the same. This could be a danger when driving should the transmission stop functioning in heavy traffic; could cause a serious life threatening accident. Toyota must do the right thing and recall all affected vehicles. Customers should not have to pay $13,600.00 to replace transmission when Toyota is very aware if this defect.