NHTSA Complaint #11697321 — 2016 FORD ESCAPE

With no warnings the automatic transmission went into like limp mode. Shifted hard then no acceleration when pressing on gas. Faulty transmission light came on. I bought extended warranty when I purchased this car in 2020 from dealer. The warranty expired in August 2024. The transmission tore up in Oct. 2024. Took it to transmission guy who put it on code reader. 3 codes came up and he said it was bad. I bought the car at 55,000 miles and it tore up at 104,000 miles. Don't know if dealer ever changed fluid before I bought it but they never said anything to me about changing the transmission fluid. Transmission guy told me the filter was internal and couldn't be changed. The dealer said fluid should be changed around 50 to 60,000 miles and I guess they didn't do it. I went to them for 4 years for servicing and they never mentioned it to me. I lost my husband in 2021 so I was uneducated on things of that nature. I feel Ford should have to fix it or compensate for it.