NHTSA Complaint #11697158 — 2021 FORD F-150
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11697158 |
| Vehicle | 2021 FORD F-150 |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
I have taken my truck to two seperate ford dealerships. Both acknowledging something strange on the transmission with the hesitations, the jerkiness and the hard shifting that happens. The first replaced the trans fluid and the filter. The second dealer replaced the valve body. During the 5th visit. They had me drive around their foreman to show him the problems. While he did feel the jerkiness and hesitations I feel, he said that its pretty much not bad enough yet and that the dealership would be held responsible for the cost of a new transmission if they replaced it and ford deemed it not needing to be replaced. Ford corp told me they wouldn't intervene with their attempt to fix it. The ford dealer sent me home and didn't fix anything the 5th time, even after explaining I felt harsh jerking on the way home to the point it felt like it was kicking me and a bunch of white smoke came out of the tailpipe. I even provided them a video of the white smoke when completely stopped after had been driving for 3 hours. The service on this truck is completely up to date and absolutely no reason at 41k miles I should have all these issue with this transmission. Ford has been resisting to replace this transmission but is willing to sell me a $4k extended warranty. Its getting old. This saga needs to end. Ford needs to just recall these transmissions already. This fight has been ongoing long enough! And ford corporate wont even help me. During the 3rd and 4th visit they replaced the valve body sent me home and the next day I had to bring it back after coming out of my work and transmission fluid being all over the ground right after they "fixed" it. They didnt give me a tow truck but rather made me drive almost 20 miles to their dealership. They claim the transmission pan warped but they just didnt screw the pan on correctly and ensure the pan seal was in good shape.
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