NHTSA Complaint #11696819 — 2018 JEEP WRANGLER

The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle stalled, and the engine seized. In addition, the contact stated that several unknown warning lights were illuminated. The contact stated that the failure had occurred while driving on a busy highway full of traffic and tractor-trailers. The contact stated that the vehicle was stuck in an unsafe location, in the middle of the highway. The contact exited the vehicle, trying to get to a safe area, onto the shoulder of the road. The contact stated that the grounds were icy and snowy. The contact stated that while crossing the highway on foot, trying to get to the shoulder of the road, the contact fell. The contact was transported to the local Medical Center by ambulance. The contact sustained a fractured left leg and fractured left knee. The contact stated that medical treatment was ongoing. The vehicle was towed to the dealer, where the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the failure occurred a month after the vehicle was purchased. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000. The VIN was unavailable.