NHTSA Complaint #11696817 — 2016 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11696817 |
| Vehicle | 2016 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
I’ve had my car nine years. No problems with the body there’s no rust on it at all, and I love my ford. Just as I hit 100,000 miles the warning light came on the car. Come to find out it is a head gasket leak and is required to have a whole new engine. Yes the warranty is over as the car has been paid for and the warranty is expired. My complaint is that Ford knows this is an issue which I know for a fact that they know this. I cannot afford $7100 for a new engine when I just want to keep my car. I can’t even afford another car not even a beater for $1000. I’m complaining that ford knows this is a known issue, but because I am out of warranty, they will not help me. I’ve had ford’s most of my life and never had an issue like this. Very disappointing that a big company like this has a known issue but will not help repair it.
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