NHTSA Complaint #11717663 — 2016 FORD EDGE

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number 11717663
Vehicle 2016 FORD EDGE
Component SERVICE BRAKES, HYDRAULIC
Date of Incident
Date Filed
Mileage 150,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2016 Ford Escape. The contact was informed at a State Inspection that the VIN was included in NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that after driving out of the driveway, the contact's husband noticed a trail of fluid on the driveway. Upon inspecting the vehicle the following day, the contact's husband noticed that there was a fluid leak underneath the vehicle. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The contact was in the process of taking the vehicle to the dealer. The vehicle was not yet diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

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