NHTSA Complaint #11696659 — 2013 FORD F-150

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11696659
Vehicle 2013 FORD F-150
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I was sold a 2013 Ford F150 XLT with a serious documented safety issue. The issue is a Transmission Molded Lead Frame failure. This specific component defect is classified as a known, safety-critical issue by Ford (Customer Satisfaction Program 19N01). The car dealership that sold me this vehicle is Township Auto Line 442 Delsea Drive Sewell, NJ 08080. I was able to get the truck repaired, however the business that sold me the Truck is unwilling to reimburse me for the repairs for the safety-critical Molded Lead Frame repair. This is a matter of selling a vehicle with a known, active safety hazard. I can provide the Ford repair invoice upon request to verify the diagnosis and repair cost.

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