NHTSA Complaint #11696577 — 2023 CHRYSLER PACIFICA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11696577
Vehicle 2023 CHRYSLER PACIFICA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

The rear brake at 4MM at 32K miles at the time of OIL change at dealer and front BRAKE still have 7MM, as a mechanical engineer, I know this should not happen. also while driving, there is high freq metal sound, I have notified the dealer every time I went to oil change, they confirmed it is fine but I do not feel safe. 2nd issue is the powertrain system feels no power while climbing hills and the car almost stops and sliding back even I put on gas pedal and almost hit the car behind me one time. 3rd issue is that gas door seal is broken within first year of use, it could cause gas leaking.

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