NHTSA Complaint #11545577 — 2023 CHRYSLER PACIFICA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11545577
Vehicle 2023 CHRYSLER PACIFICA
Component ENGINE
Date of Incident
Date Filed
Mileage 300 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact rented a 2023 Chrysler Pacifica Hybrid. The contact stated while driving downhill at approximately 20 MPH, the check engine warning light illuminated, and the message "Brake Release" was displayed. The contact stated that the braking system malfunctioned, and the vehicle failed to stop while depressing the brake pedal before the vehicle stalled. The vehicle was pulled over to the side of the road and restarted. The vehicle was drivable, but the check engine warning light remained illuminated. The contact stated that the check engine warning light then turned off. The cause of the failure was not yet determined. The rental company was notified of the failure. The manufacturer was not contacted. The failure mileage was 300.

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