NHTSA Complaint #11696164 — 2018 FORD ESCAPE

I bought a 2018 Ford escape with the 1.5 eco boost. The car only has 74280 miles on it, and the engine coolant was low. I filled it up, and had my daughter drive the car to her home, and asked her to check it. It was just a little lower than I filled it, so she was going to monitor the level. On her way to a friends the warning for, "High engine temperature" (not the exact message) came on. She pulled it over to the side of the road, and I had her tow the vehicle to her friends house. Now it appears there is an issue with the water pump, and the engine not holding a vacuum in the cooling system. I researched this issue on line, and found Ford has an issue with this particular year due to the engine cooling system design between the cylinders. She is NOT able to afford a new engine. This is with out a doubt a FORD recall issue. What can I do to get this covered by FORD? Thanks for your help. [XXX] [XXX] I do not have the towing receipt, but can get it from my daughter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)