NHTSA Complaint #11695888 — 2020 FORD EXPLORER

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11695888
Vehicle 2020 FORD EXPLORER
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

When driving the vehicle's instrument panel cluster randomly goes blank. When it does so, all of the items related to speed control, lighting, turn signals, etc. become non-operational. Additionally, the driver has no idea what his/her speed is nor any other information about the operation of the vehicle. It is very unsafe.

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