NHTSA Complaint #11695870 — 2020 FORD F-250

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11695870
Vehicle	2020 FORD F-250
Component	UNKNOWN OR OTHER
Date of Incident	September 7, 2025
Date Filed	October 27, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

Leaving him with Grandbaby and when we stopped I went to get her out of her car seat but the passenger side rear would not unlock. What would happen if the car was on fire and the door lock would not work properly. The driver said will rarely work properly with the physical key itself and now the auto locks don't work. Cannot believe this is not required to be repaired as it really jeopardizes the safety of infants in car seats. Such a easy fix for this type of possible safety issue. I have 3 Ford trucks and 1 Ford Explorer but very concerned the newest is a accident waiting to happen with one of my Grandkids and these inoperative locks.

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