NHTSA Complaint #11695864 — 2018 TOYOTA C-HR
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11695864 |
| Vehicle | 2018 TOYOTA C-HR |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NV |
Consumer Description
2018 TOYOTA CH-R DEAD TRANSMISSION OVER ONE YEAR AGO -139,000 MILES DEALERSHIP REPAIR BIDS $12,000 AND $9,930. NO REPAIR ATTEMPTED CANDA APA Toyota has extended the warranty on the 2018 and 2019 C-HR coupe to cover CVT transmission failures up to 10 years or 193,000 km. A defective bearing inside the transmission can fail over time, resulting in a very expensive repair. Consumers reported spending $10,500 to $15,000 at a Toyota dealership to replace the entire CVT transmission. The warranty extension carries no mileage limitation [XXX] OP • 4mo ago Definitely Toyota manufacturing in Canada has already began to work with their national highway association to pressure for extended warranties. I would contact the Canadian Toyota manufacturer wait for the customer satisfaction advocacy option. It’s one of the last on the menu so just be patient and then they’ll lead you in the right direction from there. [XXX] [XXX] • 2mo ago I called corporate told them my situation said that I came on Reddit and I went on the web and I did research and found out that this is a common problem of transmission failure failure at low mileage. I had 60,000 miles on my 2018 told them that there are going to be class action lawsuits against them coming up. They called me the next day and said they would repair mine for free. I have a year warranty. I got my car back in three days. I was totally blown away. Toyota actually really came through. [XXX] • 1mo ago Omg!! I'm gonna have to try this. My transmission also just went out this week 120k miles and 2019. I'm so upset and don't know what to do!! I love my CHR so much INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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