NHTSA Complaint #11695784 — 2020 BMW X3

The contact owns a 2020 BMW X3. The contact stated that the vehicle hesitated while starting. The contact then stated that while at a relative's home, the vehicle failed to start after multiple attempts, with white colored smoke coming from the vehicle. There was no warning light illuminated. The contact used a code reader and retrieved DTC: 216113, 21611A, 21A511, and 216115. Due to the failure, the vehicle remained at the relative's home. Upon investigation, the contact discovered NHTSA Campaign Number: 25V636000 (Electrical System); and linked it to the failure. The manufacturer and the dealer were notified of the failure and confirmed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 90,500.