NHTSA Complaint #11695598 — 2017 CHEVROLET VOLT

The BECM failed, engine light on, car is at reduced power or doesn't run at all. A message states that there are no EV miles available when it is full to to place the shifter into park. There is a free extended warranty for it (XXX- Special Coverage--Battery Energy Control Module Malfunction - ) but my Chevrolet dealership in Wenatchee, Washington says that it's not covered. I want to know why they said this. I have been stranded without an operable car, unable to get to and from work. If I don't go to work, I can't pay my mortgage. I don't have another car to drive or the means to rent one. It needs to be towed 90 miles to a dealership which that price will be astronomical on my poverty level income. I have cancer and need to get to my treatments. The cost to replace the BECM is $2100-$3000 out of pocket not including towing. The error code was read as a failed BECM by a diagnostic reader and it's having all the symptoms of a failed BECM. It has the following code: P1E00 $07E8Pd Initial symptoms in the prior week before the car wouldn't operate, was that I got a message to put the car into park when it was already in park. Sometimes the display wouldn't work. Sometimes the heater wouldn't turn on in the preceding 2 months. GLOBAL SAFETY FIELD INVESTIGATIONS DCS6812 URGENT - DISTRIBUTE IMMEDIATELY reads that 2016-2018 Chevrolet Volt models are covered. I've attached this letter.