NHTSA Complaint #11714931 — 2017 CHEVROLET VOLT

The contact owns a 2017 Chevrolet Volt. The contact stated that while driving approximately 35 - 40 MPH, the message stating that the propulsion was reduced was displayed, and the check engine warning light was illuminated. The contact continued to drive the vehicle, and the vehicle unintendedly decelerated. The contact arrived at the destination and parked the vehicle, and the message “Shift to Park” was displayed even though the gear shifter was in park(P). The message “Charging Unavailable” was displayed. The contact stated that while charging the vehicle, the mileage was reduced from 72 miles to approximately 29 miles during the winter months, and 42 miles during the summer months, while still indicating a FULL charge. The “Shift to Park” failure had occurred twice the previous year, and the vehicle was turned off and restarted to correct the failure. The vehicle was taken to a certified mechanic, who diagnosed that the hybrid power train control module had failed. The vehicle was not repaired. The manufacturer was notified on the website, and a case was filed; however, a representative was not reached. The failure mileage was approximately 26,500.