NHTSA Complaint #11695585 — 2021 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11695585
Vehicle 2021 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

While stopped at a traffic light the “Auto Stop” engine shut off feature engaged. When releasing the brake, the vehicle completely shut down, all dash lights came on as did the transmission mode lights. Upon trying to restart with the start button, prompts came up to place the vehicle in park. Trans select button did not work. Pressed the Start button several more times. At one time all dash lights went off, except for the battery light. Brake pedal went all the way down to the floor. Opened the drivers door and then tried the start button one more time with the AutoStart button switched off after dash lights returned. Vehicle started after that. Blocked traffic for one traffic light sequence. Occurred on Route 30 and Schoolhouse Road; New Lenox IL on 10/25/25. Attempted to restart several times afterward and vehicle restarted. Trying to drive with “autostart” feature manually turned off from now on, if I remember. Scheduled checkup @ dealer 10/29/25. Honda of Joliet Vehicle has slightly over 40k miles.

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