NHTSA Complaint #11695323 — 2016 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11695323
Vehicle 2016 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

My 2016 Ford Edge has 95,000 miles on it and I have only owned it since Spring of this year. Out of nowhere, I start having an antifreeze leak, and notice it is coming from my water pump, and my mechanic says it is going to cost $2000 plus dollars to fix it. I called several other repair places and they won’t even do the repair because it’s such a big/expensive job. I have researched about the class action lawsuit about this particular problem in my exact model with the 3.5L motor. If my Dad had not of noticed the leak, it would have completely ruined my motor driving it around much longer. I am struggling financially after having serious health problems this summer, and I simply can’t afford to pay for this repair. I can’t even get approved for any more loans or credit cards, because I am in so much debt. I want to know what can be done about this, as this is way too much financial stress for me to have to deal with. At the very least, Ford should compensate me and take care of the repair costs.

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