NHTSA Complaint #11695320 — 2019 TOYOTA HIGHLANDER

The contact owns a 2019 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer and diagnosed with head gasket failure, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 124,000.