NHTSA Complaint #11695082 — 2021 CHEVROLET MALIBU

Dear NHTSA: I am submitting this complaint because my vehicle, a 2021 Chevrolet Malibu (VIN [XXX] ), is included in Emission Recall N252516900 issued by General Motors concerning the Fuel Pump Power Control Module. Despite that inclusion, I have experienced the following: - A prior near-fatal incident in 2023 when the vehicle unexpectedly shut off while stopped at a red light (engine stall) due to the root defect. - The dealer has informed me I now need a new 12-V battery (just over one year old), a new AC compressor, and a new drive/serpentine belt. - The defect referenced in the recall (interruption of fuel flow) is reasonably the root cause of these consequential failures (battery stress, accessory drive stress). - I have been without the vehicle for 11 days, have not been provided adequate interim mobility support, and have not received timely resolution from GM under my Case #XXX (agent Jasmine who has followed her company's protocol while remaining helpful and empathetic; supervisor Stephanie called October 17, 2025). Requested relief: 1. That GM be required to pay for the recall work (module replacement) **and** reimburse/cover the consequential damage (battery, compressor, belt). 2. Interim remedy: loaner vehicle or rental reimbursement for days without vehicle. 3. Acknowledgment of the safety risk posed by the defect and record of the stall incident. Thank you for your attention to this matter. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)