NHTSA Complaint #11594654 — 2021 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11594654
Vehicle 2021 CHEVROLET MALIBU
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The computer was not recognizing my car being in the correct gear shift. It did this for a few days until finally, I couldn't drive it. The car would not recognize any part of the gear being in the correct position. The car would not move forward or reverse, resulting in a tow. The mechanic at Reed Lallier Chevrolet in Fayetteville NC was even able to guess my car make and model from the symptoms I reported (which was later discovered, in my case, the gear shift link had loosened), and confirmed that if this happened while in motion, it would have been very dangerous. He also said they had 3 other cars that SAME DAY that had different causes but the same exact faulty gear recognition, with all of them being recent-year Malibu Chevrolet models AND the following day when I was doing my follow-up call concerning my car, 2 more were brought in with the faulty gear recognition issue.

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