NHTSA Complaint #11710885 — 2021 CHEVROLET MALIBU

The contact owns a 2021 Chevrolet Malibu. The contact stated that the vehicle was taken to a dealer for a recall repair related to the fuel pump control module. After the repair was completed, the contact experienced a new failure. While attempting to turn off the vehicle, the vehicle became inoperable and could not be turned off. The message “Shift to Park” was displayed while the vehicle was shifted to park. The contact stated that the vehicle unexpectedly turned off after the contact exited the vehicle. The vehicle was taken back to the dealer, where it was diagnosed that the shift lever had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 123,000.