NHTSA Complaint #11695025 — 2019 JEEP CHEROKEE

When driving I experienced the loss of power when trying to accelerate. My Jeep began to exhibit a loud noise and vibration which sounded like a "Jack Hammer" being used. There was a smell like something was burning, there was jerking, grinding, making clunking noises and happened each time I was making a turn or trying to accelerate. This put my safety and other drivers safety at risk because it could have caused an accident especially with the loss of power. My wheels can lock up and this will cause me not be able to steer or have control over my vehicle. This can cause harm to myself and others which can include death of either party. I do have fluid that leaks from under the vehicle and the burning smell comes through the car vents. The problem has been reported to a confirmed Jeep dealership, Fred Frederick with no resolution because they are still unable to obtain the parts. I contacted them as soon as I was notified of the recall which was January 23, 2025. My AWD light does come on and off but I am uncertain of the dates. My Jeep Cherokee has the 2.4L Turbo engine. I also notice that the FCW does not operate properly as before and since this incident, I am not able to drive my vehicle due the unexpected loss of motion/power while driving and to prevent further damage.