NHTSA Complaint #11694864 — 2025 RAM 1500

Purchased a 2025 Ram 1500 Rebel X ($82k MSRP, fully loaded) in May 2025 for family use and towing horse trailers in remote areas (solo female driver). At ~8,000 miles, it has had repeated electrical failures under warranty, creating safety hazards (shift lock, stranding risks, public safety impact). No Stellantis fix; Q4 2025 software promised. Video of Oct 10 incident available. Timeline: • May 2025: Took delivery. Used for errands, remote towing. • Sept 10, 2025 (~7,500 miles): Truck non-responsive in driveway (no fob/locks/dash/start). Blocked spouse’s SWAT vehicle, delaying emergency response (public safety hazard). Towed to dealer via Stellantis Customer Care. • Sept 11-12, 2025 (Visit #1, 2 days out): ‘Dead battery’ diagnosed; replaced. Issues continued to occur. • Sept 12 - Oct 10, 2025: Electrical issues impaired use: slow Uconnect screens (distraction); stuck radio volume; ‘Illumination Alert Unavailable’ (headlight issues); settings not saving (HUD/seats); locks cycling unprompted; proximity key unreliable (stranding risk). Lost trust for towing. • Oct 10, 2025 (~7,900 miles): In remote pasture after dark, cluster went black (no gauges); engine started but transmission locked in Park (‘D’ flashing). Stranded solo female driver (no cell service; tow inaccessible—severe safety risk). Restarts failed; sat 10 min, self-resolved. Video available. Drove home cautiously. • Oct 11, 2025 - Present Oct 14, 2025 (Visit #2, 10+ days): At dealer for cluster/shift/BCM issues. Prior issues noted. No ETA; no contact since Oct 14. Base-trim loaner inadequate. Electrical faults cause no-start, shift lock, stranding—risking emergencies. SWAT vehicle blockage was a major public safety hazard. No crashes/injuries, but repeated risks for female driver. Request NHTSA investigation/recall for 2025 Ram electrical systems.