NHTSA Complaint #11694707 — 2020 JEEP GLADIATOR

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11694707
Vehicle 2020 JEEP GLADIATOR
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Dash lights (entire dash lights including radio and start/stop, heat/air) have gone out while driving. It is available for inspection upon request. Without critical information displayed there is an increased risk of a crash. Yes, the problem has occurred on other 2020 Jeep Gladiators and there is a recall on them. I took it the dealer and was informed that my Gladiator doesn’t fall under the recall. There was no indications other than a clicking noise in the dash and out they went. After the 4th time, the start/stop light has been on and doesn’t work and also on that part of the panel, heat/air controls do not work properly. When I start the vehicle, the air conditioner automatically comes on, on high and at the same time, the rear defogger/ heated mirrors comes on also and I cannot turn them off. They stay on for 5 minutes and then go off on their own, then and only then I am able to adjust the controls to what I want them on.

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