NHTSA Complaint #11694450 — 2024 JEEP WRANGLER

On 10/4/25 while driving my 24 Jeep Wrangler 4Xe, the vehicle suddenly stopped accelerating while in driving approx. 30 MPH in a roadway. Several warning lights came on the dash, including a green turtle symbol, the battery light and the plug light. The instrument cluster then went dark and came back on stating the vehicle was in "Turtle Mode" and speed would be limited. The vehicle then would not go over 5 MPH. and would not switch to gas only (E-Save) mode. I narrowly avoided a collision and was able to pull over out of traffic. I shut the vehicle down for approx. 10 mins. It then restarted and drove the rest of the way home without issue. I made several attempts to call Fitzgerald Countryside Jeep to get it serviced, and tried to make an appointment on their website but never received confirmation. On 10/10/25, the vehicle would not start after being plugged in overnight with a full tank of gas and stated "Service Charging System" After waiting 10 mins, the vehicle started normally. On 10/13/25 while backing out of a parking space, the vehicle shut off without warning and would not turn back on. I was able to push the vehicle out of traffic back into the spot. The vehicle would not turn on. The vehicle had to be towed to Dayton Andrews Jeep where I was advised the batteries were replaced. The propensity for the vehicle to suddenly stop accelerating without warning is dangerous and creates a high likelihood of a crash.