NHTSA Complaint #11694359 — 2018 TOYOTA C-HR

I am reporting repeated transmission failures and unsafe driving behavior in my 2018 Toyota C-HR. The transmission was first replaced at approximately 89,000 miles under an extended warranty due to whining noises and slipping. Since then, I have returned to the dealership three separate times with the same symptoms. The dealer acknowledges the issue but has not performed any corrective repairs. The vehicle now exhibits the same failure symptoms again at 124,000 miles. These include whining noises when accelerating, hesitation to engage, and intermittent loss of power. This creates unsafe driving conditions, especially when merging or crossing intersections. Details and Pattern: Toyota Canada has publicly acknowledged a faulty bearing inside the CVT transmission for the 2018–2019 Toyota C-HR and extended the warranty to 10 years / 193,000 km. My vehicle has the same CVT transmission (K114) and was built in the same factory (Turkey). Toyota USA has not offered any comparable warranty extension or recall, despite identical vehicles experiencing the same failures. Numerous other U.S. owners have reported similar CVT failures to NHTSA and CarComplaints.com. This appears to be a widespread safety defect related to the transmission’s internal bearing or CVT assembly, which can cause loss of power and control while driving. Requested Action: I request that NHTSA investigate the 2018 Toyota C-HR CVT transmission for design or manufacturing defects, including bearing failure, and determine whether a U.S. recall or extended warranty campaign should be issued as Toyota Canada has already done.