NHTSA Complaint #11694270 — 2017 HONDA CR-V

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11694270
Vehicle 2017 HONDA CR-V
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

My 2017 Honda CR-V experienced premature and sudden fuel injector failure that I believe is part of a widespread defect affecting 2017–2019 CR-V models. In April, multiple warning lights came on several times (“10-point” dashboard lights). I went to different mechanics, and one recommended a brake fluid flush, which I completed. The warnings continued. Later, while driving, I heard a sudden, harsh crunching sound from the engine area. I immediately pulled over out of concern for safety. The vehicle still moved but did not feel safe to drive, so I cautiously limped it home and canceled clients. I took the vehicle to South Point Honda in Durham, NC. Their diagnosis confirmed that all four fuel injectors had failed, and they quoted $1,679.99. I then had the repair completed at a Honda/Acura specialty shop for $1,273.12. Fuel injectors are not a regular maintenance item, and many other CR-V owners have reported the same problem. These injector failures can cause misfires, loss of power, or engine damage while driving, which is a safety concern. I am requesting that NHTSA investigate premature injector failure in 2017–2019 Honda CR-V models.

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