NHTSA Complaint #11711792 — 2017 HONDA CR-V

1.Please see my letter to Honda. 2.I drove for months with all of my warning lights on, not being able to tell what was actually wrong with my car/note being able to afford to fix my car that isn't even paid off. See letter to Honda. 3.Yes. It has been confirmed by my local Honda dealer as well as an independent service center. 4.I have filed a complaint with Honda. 5.Yes. All of my warning lights in the car would flash/stay on making it very difficult to figure out what the issue actually was. Letter: I am writing to follow up on my recent communication with Honda’s Goodwill Department regarding the fuel injector failure on my 2017 Honda CR-V. This situation has caused significant financial burden & frustration with a brand I have always trusted. Over a year ago, the fuel injectors began intermittently triggering the vehicle’s computer system, despite there being no actual mechanical issue. At that time, Honda acknowledged this was a “common” problem with this model year & advised it was safe to continue driving since the sensor was only barely tripping the system. I hoped Honda would issue a recall or extended warranty, as this is a known and widespread defect. That never occurred. This past weekend, the sensor failed completely & required immediate replacement at a cost of $1,000+—nearly identical to the estimate Honda provided over a year ago. My vehicle has only 96,000 miles, is not yet paid off, & was purchased as a certified pre-owned Honda. These factors are precisely why I have remained loyal to Honda. It is extremely frustrating that this same issue is covered under a recall or extended warranty for the 2018 CR-V, while the 2017 model—despite having the same known defect—is excluded. This inconsistency feels unfair, especially since Honda acknowledged this issue directly. I am requesting reconsideration for assistance. This failure was not due to misuse or neglect but a known defect that occurred prematurely. I hope Honda will stand behind its reputation.