NHTSA Complaint #11693853 — 2016 FORD F-250

The contact owns a 2016 Ford F-250. The contact stated that the rearview camera intermittently failed to operate as needed. The contact stated that the camera occasionally displayed a blank or distorted image while the vehicle was in reverse(R). The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 200,000.