NHTSA Complaint #11693631 — 2011 HONDA CR-V

The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure). The contact stated that while attempting to register the vehicle, the vehicle failed the State Inspection due to frame corrosion. The vehicle was taken to a dealer, where it was diagnosed with severe frame corrosion, and the failure was beyond repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue approximately five times, but the contact had not yet received a call back after approximately two months. The failure mileage was approximately 121,000.