NHTSA Complaint #11593942 — 2011 HONDA CR-V

The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer where it was confirmed that the rear subframe was severely rusted. The dealer confirmed that parts were not yet available and that the vehicle was not safe to be driven. The contact was further advised by the dealer to no longer drive the vehicle until the recall parts were available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 124,651. Parts distribution disconnect.