NHTSA Complaint #11580402 — 2011 HONDA CR-V STRUCTURE

Complaint Details

ODI Number	11580402
Vehicle	2011 HONDA CR-V
Component	STRUCTURE
Date of Incident	May 26, 2023
Date Filed	April 1, 2024
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2011 Honda CR-V. The contact stated that the dealer had installed a support brace on the vehicle under NHTSA Campaign Number: 23V228000 (Structure). The contact stated that after the recall repair was performed on the vehicle, the vehicle was bouncing off the road surface while driving over uneven or bumpy road surfaces, nearly causing him to lose control of the vehicle. The dealer and the manufacturer were notified of the failure, but no assistance was provided. The failure mileage was approximately 92,000.

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