NHTSA Complaint #11693533 — 2019 HONDA ODYSSEY

The contact owns a 2019 Honda Odyssey. The contact stated that while her son was driving at 70 MPH, he crashed into a deer. The air bags did not deploy. After investigation, the contact linked the failure to NHTSA Campaign Number: 24V064000 (Air Bags). A police report was filed. There was no reported fire. The driver struck his head on the steering wheel and sustained head injuries, and medical attention was provided on the military base. While driving, the vehicle stalled at the entrance of the military base. The vehicle was towed to an auto body repair facility. The vehicle was being recalibrated. The air bag light was illuminated. The mechanic determined there was an issue with the seat belt pretensioner. The mechanic determined that the air bag sensor was not hit during the crash. The contact called the local dealer, who confirmed there were no recalls. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 77,000. The VIN was not available.