NHTSA Complaint #11693496 — 2024 JEEP WRANGLER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11693496
Vehicle	2024 JEEP WRANGLER
Component	POWER TRAIN
Date of Incident	October 11, 2025
Date Filed	October 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

After an automatic UConnect software update on Saturday 10/11/25, my vehicle stalled out multiple times while driving. Even though it's in drive, the vehicle automatically shifted into park, the dashboard lit up, and the vehicle dead stopped in the middle of traffic. I took it to a Jeep dealership near me where they said many drivers are having the same issue. Worst than that, is that I had to call Chrysler just to get a rental car approval, but since the incident happened on a Saturday of a holiday weekend, I have been 4 days without a car.

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