NHTSA Complaint #11693489 — 2016 HYUNDAI VELOSTER
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11693489 |
| Vehicle | 2016 HYUNDAI VELOSTER |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Greetings, I went in for an oil change and was notified that my car airbags did not work and/or have not worked for an indeterminant time. The dealership ordered a part which still has not arrived. It’s been nearly 3 weeks, and I am unable to collect my car unless I pay $2,000. I’ve been paying out of pocket for a rental during that time, and as a college student have missed some classes. Currently, my car is still at the dealership unable to be driven safely. They say the seat sensor went bad and disabled my entire airbag system. There’s no telling how long my family and I have been at great risk of injury or death driving this car. I’m afraid to pay or pickup the vehicle as I’m unsure if it’s safe. I have been denied warranty coverage from corporate Hyundai and from the dealership. Im not sure how to proceed.
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