NHTSA Complaint #11693323 — 2021 VOLKSWAGEN TIGUAN

2021 Volkswagen Tiguan, Approximately 40,000 miles
Date of failure: Oct 12th, 2025
Component(s): Engine, Powertrain, Vehicle Speed Control, Throttle body Description of the problem:
My 2021 Volkswagen Tiguan experienced a complete engine failure despite having multiple prior service visits for engine-related issues while it was still under warranty. During the warranty period, I brought the vehicle to Grand Junction Volkswagen (Grand Junction, CO) several times for problems including: * Excessive oil consumption * “Check coolant” warning light turning on * EPC (Engine Power Control) mode activating and loss of power The dealership performed an oil consumption test and told me the results were “normal,” but they did not address the coolant light or EPC issues, stating these conditions were within normal limits. The same problems continued after each visit. At approximately 40,000 miles, the engine failed completely while driving, leaving the vehicle inoperable and creating a significant safety risk. The vehicle had to be towed. Volkswagen is now denying liability, claiming the vehicle is out of warranty, even though the same engine problems were documented repeatedly while it was still under warranty. I have opened a case with Volkswagen of America Customer Care (Case #07085098), but there has been no resolution so far. Safety concern:
This issue poses a serious safety hazard. The vehicle can lose power suddenly and stall while in motion, which could lead to a crash or leave occupants stranded in unsafe conditions.