NHTSA Complaint #11715976 — 2021 VOLKSWAGEN TIGUAN

The contact owns a 2021 Volkswagen Tiguan. The contact stated that while his wife was driving slowly in traffic, several unknown warning lights illuminated orange, and the speedometer and RPM went to zero. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that minutes later, the vehicle returned to function as intended. The contact's wife stated that after several minutes, the lights and indicators returned to normal function. A short while later, the failure reoccurred, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle then returned to function as intended. The contact stated that on a separate occasion, the driver’s side door failed to open. While using the key fob, the doors failed to open. The contact's wife tested the door, and the only door that opened was the rear passenger’s side door. The contact's wife opened the driver’s side door manually. The vehicle then failed to start. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. Three hours later, when the contact arrived at the residence, the contact was able to start the vehicle, the doors opened as intended, and the contact was able to drive around the neighborhood. The manufacturer was not notified of the failure. The failure mileage was approximately 29,180.